With a heavy heart, we regret to inform you that we will be shutting down our Bill Payment services (https://bills.quickpay.services) effective April 30, 2024. We want to express our sincere gratitude for being a part of this incredible journey with us. Your support and loyalty have been invaluable to us, and we are deeply saddened to have to make this decision.
As we approach the shutdown date, we want to provide you with some important information to ensure a smooth transition:
Utilize Your Wallet or Commission Funds: We kindly request that you utilize any remaining balance in your wallet or commission funds before April 30, 2024. Any unused funds after this date will be forfeited, and you will not be able to claim them thereafter.
Export Your Transactions: It is essential for you to export your transaction history as a backup. After the shutdown date, we will no longer be able to provide access to your transaction details. We encourage you to take this precautionary step to safeguard your financial records.
Retailer Responsibility for Bill Payment Details: For our retailers, exporting Bill Payment details and Wallet recharge transactions is your sole responsibility. We want to emphasize that we will not be held responsible for any loss of data after April 30, 2024. Please ensure that you take the necessary actions to preserve your transaction information.
Don't Recharge to Virtual Account: Please refrain from making any payments to virtual accounts after the specified date. We will not be monitoring the above account, and payments will not be refunded after this date.
We understand that this news may come as a disappointment, and we sincerely apologize for any inconvenience this may cause. Please know that this decision was not made lightly, and we have explored all possible alternatives before reaching this conclusion.
Once again, we thank you for your unwavering support and understanding throughout this journey. If you have any questions or concerns regarding the shutdown process, please do not hesitate to reach out to our customer support team.
Thank you for being a part of our community.